Venum shipping policy :
The Shipping policy is one of the Venum Customer Service strongest point.
Our European Shipments are driven by a Team of professionals in logistic specialized in E-commerce with a 20.000 m2 Warehouse based in France.
For all our shipments we use UPS, the World’s largest package delivery company and a global provider of specialized transportation and logistics services.
This unique combination of human and technical resources leads us to one of the most efficient supply chain on the Fight Sports Market.
Options of Shipping and shipping costs:
We offer different types of deliveries adapted to your needs:
* UPS Home Delivery : The parcel is delivered directly at your home.
* UPS Access Point : The parcel is delivered at the nearest UPS Accespoint to your home, then you can pick it up and Go.
Delivery Time - 3 Options :
*Standard : The delivery time is generally 2-3 days for the most part of European Countries – We are glad to offer UPS Standard (home Delivery or Access Point Delivery) for All orders above 49,99€ (Except for Bulk Items like Punching Bags which have to be charged and specific countries like Gibraltar, Madeira and Cyprus that have to be charged with UPS Express).
Standard Delivery Time on European Countries:
1 day: France/ Belgium/ Luxembourg.
2 days: Spain/ Great Britain/ Germany/ Netherlands/ Switzerland/ Italia/ Denmark/ Austria.
3 days: Irelande/ Portugal/ Poland/ Czech Republic/ Slovania/ Croatia.
4/5 days: Sweden/ Finland/ Slovaquia/ South Italia.
6 days: Greece/ Norway/ Latvia.
* Saver: this mode of shipping is faster than the UPS Standard and generally your order will come in maximum 2 days after checkout.
*Express: This is our fastest shipping mode and generally your order will be delivered next day after shipping in most European countries.
Thanks to our partner B2C Europe, we offer home delivery directly in cooperation with national carriers.
Austria: AT Post
Germany: DHL Paket
Netherlands: Post NL
We also deliver the following areas :
Venum is a worlwide brand with Offices all over the world. We are strongly representated in Europe/ Asia and America.
Asia/South America/Pacific countries: Please go on https://asia.venum.com/
USA/ Mexico/ Canada: Please go https://www.venum.com
Order Tracking and delivery :
Once you have made the checkout and paid your order, We prepare it and ship it to you the next business day.
Services and benefits of the Venum’s Logistic:
- Secure: Every shipping mode comes with a Tracking Number and an insurance
- Competitive prices: Our Shipment’s fees are competitive and we offer Free Shipping for all orders above 49, 99€.
- Fast: The standard delivery time is 2 to 3 days on most part of European Countries.
- Service: Dedicated customer advisers are available if you have any question on shipping costs on your order.
- Versality : Not at Home? Choose the Pick n Go Delivery!
Please be aware that depending on your location, Import Duties and Taxes may be charged by your local customs authorities. If these charges are not paid at the arrival of the orders, all parcels will automatically be returned to our warehouse.
VENUM will not in any case:
- Be responsible for these related costs.
- Refund a customer that would have refused to pay for these related costs.
Custom duties and all associated taxes and costs are exclusively at Customers’ charge. These charges will have to be paid by the Customer to the shipping company or the local customs authority, upon arrival/receipt of the goods.
Please see below the list of the countries concerned:
Dom-Tom (France), Büsingen and Helgoland (Germany), Faroe Islands (Denmark), The Canary Islands, Cyprus, Gibraltar, Ceuta, Melilla (Spain), Aland Islands (Finland), Mount Athos (Greece), Campione d'Italia, Livigno, San Marin and the Vatican (Italy), Jersey, Guernesey et Isle of Man (The United Kingdom) and Andorra.